Privacy Policy
Last updated: March 2025
1. Information We Collect
We collect information you provide directly to us including: name, email address, phone number, shipping address, and payment information when you make a purchase. We also collect browsing data and usage patterns to improve our services.
2. How We Use Your Information
We use your information to: process and fulfill orders, send order confirmations and shipping updates, provide customer support, send promotional communications (with your consent), improve our website and services, and comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with: shipping and logistics partners (to deliver your orders), payment processors (to handle transactions securely), and legal authorities (when required by law).
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to: access the personal information we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal requirements), opt out of marketing communications at any time, and lodge a complaint with a supervisory authority.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order information is typically retained for 7 years for tax and legal compliance.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
For privacy-related concerns, contact us at privacy@ithalcomputers.in